Refund policy

If you are not satisfied with your purchase for any reason, please contact us within 7 days of receiving your order to request a refund.

To be eligible for a refund, the following conditions must be met:

  • The product must be in its original packaging and unused.
  • The product must be in good condition.
  • The product must be returned to us within 14 days of receiving your order.

Refunds will be processed within 7 business days of receiving the returned product.

Exceptions

The following items are not eligible for refunds:

  • Perishable items
  • Items that have been used or damaged

Return Shipping

Customers are responsible for the cost of return shipping.

Contact Us

If you have any questions about our refund policy, please contact us at support@sassynails.co.za

We are committed to providing our customers with a positive shopping experience. If you have any concerns about your order, please do not hesitate to contact us. We will do our best to resolve the issue to your satisfaction.

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